Connect The Dots is committed to protecting your privacy. This policy explains exactly what data we collect, why we collect it, and how you can control it.
We collect the following information when you use Connect The Dots:
We use your information to:
Your GPS location is used solely to calculate proximity to other users. Your precise coordinates are never shared with other users — they only see an approximate distance (e.g. "42m away"). Location data is updated in real time while the app is active and is not stored permanently.
You can revoke location permission at any time from your device settings, though this will limit the core functionality of the app.
We do not sell your personal data to third parties. We may share data with:
All third-party services we use are GDPR-compliant and process data under standard contractual clauses.
Operator access: Connect The Dots is operated by Manifesting Solutions. As the service operator, we have technical access to data stored on Firebase, including chat message contents. We commit to accessing message content only for the following purposes:
We do not read user messages for any other purpose. Access to operator-level Firebase credentials is restricted to authorised personnel only and protected by two-factor authentication.
Your data is retained for as long as your account is active. When you request account deletion via Settings → Delete Account, the following happens immediately:
The following data is then permanently and irreversibly purged within 30 days:
The 30-day window exists for legal compliance and account recovery purposes. You may cancel your deletion request within 30 days by signing in — after that, all data is gone permanently and cannot be recovered. Some data may be retained beyond 30 days only if required by applicable Indian law or active legal proceedings.
Under applicable data protection law, you have the right to:
Connect The Dots is strictly for users aged 18 and above. We use in-app age verification to enforce this. We do not knowingly collect personal information from minors. If we discover a minor has created an account, we will immediately delete their data and terminate their account.
We implement the following security measures to protect your data:
Important — no end-to-end encryption (E2EE): Your messages are not end-to-end encrypted. This means that while no other user can read your messages, the service operator (Manifesting Solutions) and Google (as our cloud provider) have technical access to message content. See Section 4 for the limited circumstances under which we will access this data.
No method of transmission over the internet is 100% secure. We recommend not sharing highly sensitive personal information (e.g. financial credentials, government IDs) via in-app messaging.
We use Firebase Crashlytics to detect, diagnose and fix app crashes. When the app crashes or experiences errors, Crashlytics collects:
We do not collect the contents of your messages, your name, your photos, or any other personal content as part of crash reporting. We do not use advertising cookies, tracking pixels, or any third-party advertising networks. We do not share crash data with advertisers or marketers.
Connect The Dots is operated from India. If you access the app from outside India, your data will be transferred to and processed in India. For users in the European Economic Area, this transfer is governed by standard contractual clauses under GDPR. By using the app, you consent to this transfer.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.
In accordance with the Information Technology Act 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, and the Digital Personal Data Protection Act 2023, a Grievance Officer has been appointed to address any concerns regarding the processing of your personal data.
Grievance Officer: Adv. Akhil K Sabu
Organisation: Connect The Dots (Manifesting Solutions)
Email: legal@ctd.today
Address: Cochin, Kerala, India
Grievances will be acknowledged within 48 hours and resolved within 30 days of receipt. If you are not satisfied with our response, you may approach the Data Protection Board of India once it is constituted under the DPDP Act 2023.
For general questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
hello@ctd.today
Connect The Dots, Thiruvananthapuram, Kerala, India